What You Need to Know About Coronavirus (COVID-19) and How Access Primary Care Can Help

With the overlap of influenza (flu) and COVID-19 this season, we understand you might have concerns about your health. We know this is a developing situation and want to provide the information we can to help you feel informed and prepared.

Access Primary Care is Here to Help

If you or someone close to you has a fever, cough or shortness of breath, please call your Access Primary Care physician and ask for help.

For Our Alignment Health Plan Members

Alignment Health Plan members can also use their virtual telehealth services (1-844-227-6955) to speak to a doctor by phone or video without risking exposure to viral respiratory illnesses like COVID-19, or by calling their ACCESS On-Demand Concierge team at 1-833-242-2223, TTY 711, available 24 hours a day, seven days a week. Alignment Health Plan members should visit www.alignmenthealthplan.com regularly for updates during this time.

What we know about the COVID-19 vaccine

We are working closely with federal, state, and local governments to bring you updates about the COVID-19 vaccine as more information becomes available. The U.S. Food and Drug Administration has authorized COVID-19 vaccines, but supply is limited at this time. The first doses of the vaccine will be offered to health care workers and people in long-term care, but we do not yet know how public health authorities will prioritize vaccination for the general population. Once available to the general public, check with your  Access Primary Care physician about  where and when you can get the vaccine.

How to Protect Yourself from Coronavirus

To keep yourself and others safe, always wear a mask when outside of your residence and practice physical distancing of at least 6 feet from others. For more ways on how you can help slow the spread of COVID-19 visit https://www.cdc.gov/coronavirus/2019-nCoV/index.html

COVID-19 Symptoms

The most common symptoms are fever, cough and shortness of breath, but occasionally symptoms are more severe. If you or anyone close to you develop these symptoms, please contact your health care provider immediately. There is currently no cure for this virus. It's important to note this year's flu vaccine does not protect against the coronavirus. If you develop any flu-like symptoms, our team can talk about your symptoms, travel history and recent contact with anyone who may be infected with the virus. If it is determined that you have a different virus, our doctors can provide support to help relieve your symptoms.

Patients with Chronic Illness

Patients on oxygen or dealing with chronic illness such as severe COPD, emphysema or unregulated diabetes may want to be more precautious and contact their Access Primary Care physician directly to make sure they receive the right testing.