In some cases, the information we collect and maintain is subject to the Health Insurance Portability and Accountability Act (“HIPAA”). If you have any questions about which policy applies to certain information, please write to us at
Attention: Compliance Officer
Access Primary Care Physicians
1100 W Town and Country Rd, Suite 1600
Orange, CA 92868
II. Collection of Personal Information
The Site responds to Do Not Track signals in your browser.
III. Collection of Non-Personal Information
As you use the Site, we may use technologies that automatically collect and analyze Non-Personal Information, such as the type of device you are using, browser type and version, time and date of visit, time spent on those pages, and additional usage statistics. Such information is not linked to any Personal Information and is not personally identifiable.
IV. Protection of Personal Information
We strive to implement reasonable and appropriate physical, technical, and administrative measures to protect information under our control. However, no method of transmission or electronic storage is fully secure, and we cannot guarantee absolute security.
V. Use of Personal Information
Subject to applicable legal restrictions, we may use your Personal Information to:
Provide you with access to the Site
Improve the quality of the Site
Send you follow-up communications related to the Site
De-identify Personal Information to create Non-Personal Information
Fulfill any purpose for which you provide us Personal Information
Fulfill any other purpose that you authorize
You can opt out of receiving communications related to the Site by contacting us here.
VI. Disclosure of Personal Information
Subject to applicable legal restrictions, we may share Personal Information as follows:
To subsidiaries and affiliates
To contractors and service providers we use to support our business who are contractually obligated to keep Personal Information confidential and use it only for the purposes for which we disclose it to them (such third parties include, but are not limited to, website hosting providers, data hosting providers, customer support providers, communications vendors, and various other IT service providers)
As required by law, including in response to a court order
When we reasonably believe that such disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Access Primary Care Physicians’ assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained in the Site is among the assets transferred
For any other purpose that we disclose to you when you provide the information
VII. Non-Personal Information
We may use and disclose Non-Personal Information for any lawful purpose.
The Site is not intended for use or consumption by children under the age of 13. If you are under 13 years of age, please do not use or access the Site at any time or in any manner without the consent of a parent or legal guardian.
IX. Accessing and Correcting Your Information
Please contact us here to request access to, correct, or delete Personal Information that you have provided to us. Note that we may be required, by law or otherwise, to keep certain information, in which case we will comply with your deletion request only after we have fulfilled such requirements. When we delete Personal Information, it may remain in our archived data. We may also retain Non-Personal Information about use of the Site. Note that once we have disclosed Personal Information to third parties, we cannot guarantee the deletion or modification of such information by the parties to whom we made the disclosure.
XI. Contact Information
If you believe your privacy rights have been violated, you may call or write to us as follows: Access Primary Care Physicians, Attention: Privacy Officer 1100 W Town and Country Rd, Suite 1600 Orange, CA 92868
Compliance Hotline toll-free and available 24/7: 844-215-2444
When you report, you may choose to disclose your identity or report anonymously. You may also file a complaint with the Office for Civil Rights (“OCR”).
You may send your written complaint to: Office for Civil Rights U.S. Department of Health and Human Services, 200 Independence Avenue, S.W. Washington, D. C., 20201 Voice Phone (877) 696-6775
Page last updated on 3/25/2019